Returns & Exchange Policy

Our goal is 100% customer satisfaction. Unworn and unused items in saleable conditions with all their original tags can be exchanged for store credit within 10 days of delivery. Please include the receipt that was sent with your original purchase, and keep in mind that shipping costs and customs fees are the buyer’s responsibility. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. Please send us an email and let us know before you return a product so we can answer any questions and arrive at the best possible solution.

All sales are final on sale merchandise and markdowns.
Returns should be mailed to:


Venustiano Carranza 263, E. Emiliano Zapata,
Puerto Vallarta, Jalisco, Mexico
Zip Code: 48380

Your return will be processed as soon as possible but allow up to 14 days for your refund to be processed.

We hold the right to deny refunds if the returned merchandise does not meet our return policy requirements.